Terms and Conditions and Privacy Policy

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of information as described in this policy. If you have any questions or concerns about our terms and conditions or privacy policy, please contact us. Please carefully read our terms and conditions and privacy policy below. Thank you!

Terms and Conditions

Booking Terms: All bookings made through our platform are subject to availability and confirmation. Prices quoted are in Australian Dollars (AUD) unless otherwise stated.
Payment Terms: Full payment or a deposit, as specified during the booking process, is required to confirm your reservation. Payments can be made via credit card, bank transfer, or other specified methods.
Cancellation Policy: Cancellation fees may apply depending on the type of booking and the time of cancellation. Please refer to your booking confirmation for details. Refunds, if applicable, will be processed according to our refund policy.
Travel Insurance: We highly recommend purchasing travel insurance to protect against unforeseen circumstances, such as trip cancellations, delays, or medical emergencies.
Responsibility: We act as an agent for various suppliers and are not responsible for any acts, errors, or omissions of these suppliers. We are also not liable for any loss, injury, or damage to property during your travel.
Changes to Itinerary: We reserve the right to make changes to your itinerary due to unforeseen circumstances or events beyond our control. We will make every effort to notify you of any changes as soon as possible.
Governing Law: These terms and conditions are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in Australia.

Privacy Policy

Collection of Information: We collect personal information, such as name, contact details, and payment information, to process bookings and provide travel-related services. We may also collect non-personal information, such as IP addresses and website usage data, for analytics and improvement purposes.
Use of Information: Personal information is used to fulfill bookings, communicate with customers, and improve our services. We may also use aggregated and anonymized data for marketing and analytical purposes.
Disclosure of Information: We may share personal information with third-party service providers, such as airlines, hotels, and tour operators, to facilitate bookings and travel arrangements. We do not sell or rent personal information to third parties for marketing purposes.
Security: We take reasonable measures to protect the security and confidentiality of personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Access and Correction: Customers have the right to access and update their personal information held by us. If you believe that any information we hold is inaccurate or incomplete, please contact us to request corrections.
Cookies: Our website may use cookies and similar technologies to enhance user experience and track usage patterns. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of the website.
Updates to Privacy Policy: We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.